Falon is the Vice President of Operations and is responsible for the maintenance of 31- residential group homes and the 25,000 square foot resource center that HGH occupies in El Cajon. She also oversees the transportation department with a fleet of 70 vehicles, as well as the entire IT network for 800-plus employees who are working in the office, remotely, or at one of the group homes. Falon is responsible for HGH’s community-wide PPE distributions, all agency Covid testing, vaccine administration, and compliances associated with both, as well as other special projects. Falon has a Master’s degree in Management and Leadership from Western Governors University and a Bachelors degree in Human Services from Springfield College. Prior to joining HGH, Falon was the Special Programs Manager for the San Diego Housing Commission where she was responsible for the planning, direction, and oversight of the City of San Diego’s Homelessness Response Center. Prior to the San Diego Housing Commission, Falon was with the YMCA and had a leadership role in the opening and operations at various YMCA’s. Falon and her husband, Lenny, have four school-aged daughters and three dogs. In their free time they are often at the softball field or participating in various events at Balboa Park.